crucial conversation methods || patreon

<p>If you tend to get defensive or want to negate arguments, these tools can come in handy: </p>Ask questions – Get things moving with questions. They show you’re interested and help others contribute. Mirror feelings – Let others know you recognize what they’re feeling e.g. “I can hear that you’re upset about that” or “It sounds like you want to make a change.” Paraphrase to show understanding – Show you understand by putting what they’ve said in your own words e.g. “To make sure I’ve got this right; you want to…” Prime when you’re unsure – Make an educated guess...