Ep. #23 – Brad Cleveland – The Big Success Podcast with Brad Sugars

Brad Cleveland is known globally for his expertise in customer experience, customer service, and leadership. He has worked across 45 states and in over 60 countries, and his clients have included American Express, Apple, the University of California, the federal governments of the U.S., Canada, Australia, and others. In fact, Brad has consulted or facilitated training in over 70% of the companies that have the top net promoter score in their sectors.<br /><br />Brad has appeared in media that have included the New York Times, Financial Times, Wall Street Journal, Inc. Magazine, Washington Post, NPR’s All Things Considered, and others.<br...