The Main Scoop, Episode 04: Technology Strategies Driving the Evolution of Customer Experience

<p>On this episode of The Main Scoop, co-hosts Greg Lotko and Daniel Newman are joined by April Hickel, Vice President of Intelligent z Solutions Strategy at BMC to discuss the success factors for reimagining the customer experience in driving growth and better business outcomes.</p> <p>They also provide insights on the role of the mainframe, as well as risks organizations face if they do not invest in improving their customer journeys.</p> <p>Has your organization taken their CX to the next level leveraging the mainframe? Learn more about how this will drive more growth for the long...