Lead Through Conflict: Essential Skills for Resolution & Communication with Claudia S.P. Fernandez

<p>In this episode of "Negotiate Anything," host Kwame Christian, Esq., M.A. interviews Claudia S.P. Fernandez, a leadership expert from the University of North Carolina at Chapel Hill. Claudia shares her insights on effective communication and conflict resolution, particularly in the context of healthcare leadership and equity conversations. Listeners will gain valuable knowledge about the importance of emotional intelligence, psychological safety, and crisis communication in leadership.</p><p>What will be covered:</p><p>- The impact of training on leaders' ability to navigate uncomfortable conversations</p><p>- The key mistakes leaders make in communication and conflict...