Mastering Difficult Personalities: Winter Wheeler's Insights on Mediation

<p>In this captivating episode of "Negotiate Anything," host Kwame Christian sits down with renowned mediator and arbitrator Winter Wheeler to explore the complexities of human emotions and perspectives in negotiations. Winter Wheeler shares her insights on the significance of cultural knowledge, genuine empathy, and the emotional challenges that arise when dealing with difficult personalities. Kwame and Winter delve into the biases that can cloud judgment and the importance of stepping outside one's own lens to truly understand others. They also discuss Winter's strategies for handling both rational and irrational individuals in high-tension negotiation scenarios.</p><p><br></p><p>...