070: Upgrading Your Level of Service with Rebecca Morgan

<p>Author Rebecca Morgan shares how you can provide the best service to your customers – internal and external.</p><p><br></p><p>You’ll Learn:</p>Overlooked tactics to better serve your customersThe step-by-step of calming upset customersHow to deal with workplace conflict<p><br></p><p>About Rebecca</p><p>Rebecca Morgan, CSP, CMC, is an international speaker, trainer and consultant specializing in creating innovative solutions for workplace effectiveness challenges. She’s appeared on 60 Minutes, Oprah, the Wall Street Journal, National Public Radio and USA Today as well as international media.</p><p>Rebecca is the bestselling author of 26 books, in...